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Terms & Conditions

Terms & Conditions

Thank you for your interest in Stuart Hunt & Associates training. We look forward to your attendance at the upcoming training session.

Payment Policy: 

Our Training Coordinator will contact you within 2 business days of receiving your online request to process your payment. Alternatively you may contact us at 1-800-661-4591.

  • Your reserved seat will be confirmed once payment is received.
  • Visa and Mastercard payments are accepted and can be processed at the time our Training Coordinator contacts you.
  • Invoices may be issued, however payment must be received in order to confirm your reservation.

Cancellation Policy: 
  
Stuart Hunt & Associates Ltd. : 

Stuart Hunt & Associates Ltd. reserves the right to cancel any training course ten (10) business days prior to the scheduled date. In the event your course has been cancelled, you may request a full refund or choose to attend the next scheduled date. We apologize in advance for any inconvenience this may cause you and your organization.

Stuart Hunt & Associates Ltd. will not be liable for any losses or expenses, including consequential, arising from amendments to the training schedule including cancellation. 

Trainee:

**All cancellation notifications must be communicated via email and delivered to information@stuarthunt.com.

The trainee reserves the right to cancel a training course up to ten (10) business days prior to the scheduled date and a full refund or credit for a future training course will be issued.

Cancellations which occur within ten (10) business days of a scheduled training course will result in 50% of the course fee being charged as an administration fee.

Failure to attend a training course without notification given within five (5) business days prior to the scheduled date will be considered a "no show" and the entire course fee will be forfeited. 

It is possible to substitute an alternative participant on any registration at no additional cost. 

The training policy must be accepted before registration can be submitted.

Terms and Conditions - On-line Training

1. Introduction: 1.1 Thank you for your interest. These Terms and Conditions of Use (collectively, the "Agreement") govern your use of the Internet-based learning service operated by Stuart Hunt & Associates Ltd. (the "Service"). 1.2 Your participation in the Service is conditioned upon your acceptance of this Agreement. Please carefully read this Agreement and indicate your acceptance by using the Service, purchasing and enrolling in a course. Stuart Hunt & Associates Ltd. reserves the right and at its discretion, to change or modify all or any part of this Agreement, at any time. Such changes or modifications shall be effective immediately upon publication on the Service. Your continued use of the Service constitutes your acceptance of these terms and conditions including any changes or modifications made. 1.3 If at any time any part of this agreement is no longer acceptable to you, you should immediately stop your use of the service. Stuart Hunt & Associates Ltd. is not obligated to refund any portion of the fees paid 1.4 This Agreement is the entire agreement relating to its subject matter between you and Stuart Hunt & Associates Ltd. and it supersedes any prior proposal, representation or understanding between the parties, unless expressed in a formal contract, which will be interpreted in a manner consistent with this Agreement. 2. Grant of License: 2.1 Stuart Hunt & Associates Ltd. grants you the right, with a standard web browsing program ("a Browser") not supplied by Stuart Hunt & Associates Ltd. to use the Service that contains information, graphics, photographs, audio and video clips, and other material (collectively, the "Content") for your own individual use on one personal computer or other device capable of displaying the Content. You may not share your access nor distribute any Content from the Service to others without the prior written permission of Stuart Hunt & Associates Ltd. 3. Use of Service Content: 3.1 You acknowledge that the Service contains Content that is the property of Stuart Hunt & Associates Ltd., licensed by Stuart Hunt & Associates Ltd. or used under the fair use provisions of the Copyright Act and is intended for the individual use of the registered subscribers of the Service only. 3.2 The subscriber may print a single copy only of any provided PDF Course Notes. 3.3 You may not modify copy, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit, any of the Content, in whole or in part, except as expressly permitted in this Agreement. 3.4 You shall not store electronically or otherwise any portion of any Content, except as may be temporarily stored by your Browser in its ordinary operation. No copying, storage, redistribution or publication of any Content is permitted without the express prior written permission of Stuart Hunt & Associates Ltd. 3.5 You may not access the Service using web robots, spiders, wanderers, crawlers, or other automated and/or accelerated means.

3.6 Certificates issued by the Service are non-transferable to other persons or between companies. 4. Student Privacy: Your participation in the service is subject to our Privacy policy notice. 5. Student Qualifications: 5.1 As part of the registration process, you will be given a user ID and password. You must provide accurate, complete, and current registration information. 5.2 Substitutions for a course registration may be accepted within 90 days of the original registration date, provided the course content has not been started. Substitutions will not be accepted once a student has begun the course. Substitutions requested after 90 days from the original registration date will be assessed a $25.00 administration fee. 5.3 You are responsible for all use of your account under any password by any person, whether or not authorized by you, and for ensuring that all use of your account complies with this Agreement. 5.4 You shall be responsible for obtaining communication services, computer equipment and other products or services necessary to access and use the Service. Stuart Hunt & Associates Ltd. is not responsible for any charges associated with accessing and maintaining a connection to the Service including, but not limited to, charges imposed by an Internet service provider, or your local telephone company. 6. Managing Content: Stuart Hunt & Associates Ltd. reserves the right to alter or amend the advertised content of any course without notice in order to continuously provide a high quality service or due to circumstances beyond our control. For this reason, Stuart Hunt & Associates Ltd. cannot guarantee that any course or seminar covers all of the specific points referred to in our advertising or promotional literature or otherwise. The Client is advised to check with us if there are any specific points you wish to see covered, whether or not our advertising or promotional literature refers to those points. 7. No Endorsement: The Service may contain links to sites on the Internet that are owned and operated by third parties (the "External Sites"). You acknowledge that Stuart Hunt & Associates Ltd. is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or External Sites. 8. Indemnity: You hereby agree to indemnify, defend and hold Stuart Hunt & Associates Ltd, and all of its officers, directors, employees, owners, agents, information providers, affiliates and licensors (collectively, the "Representatives") harmless from and against any and all liability, losses, costs and expenses (including Lawyers' fees) incurred by Stuart Hunt & Associates Ltd or any Representative in connection with any claim arising out of any use or alleged use of your account or password by any person, whether or not authorized by you. 9. Purchase of goods:All prices shown on our course price list are listed in Canadian Dollars and exclude any applicable taxes. 9.1 Credit Card Payment (VISA or MasterCard) Credit card payment is available for all online course orders and required for registrations involving 19 or less persons.

After completion of the transaction your chosen course / courses will be added to your account within a few hours. Once added you will receive an E-mail directly from us with details of your payment and how to login to the member area for course access.

The issue of logon details may take up to 24 hours after receipt of payment. 9.2 Purchase Orders We also accept purchase orders for bulk orders (20 or more registrations at one time). On receipt of your purchase order we will email an invoice to you which can be paid by cheque, this will have to be paid before the provision of course access and issue of member logon details. Cheques are made payable as indicated on the invoice and posted to "Stuart Hunt & Associates Ltd., 
15803 - 145 Avenue N.W., Edmonton, Alberta, T6V 0H8 
". Once we receive your cheque you will receive an E-mail with details of your payment and confirmation of your order. Please note that course access and issue of member logon details will only be provided by e-mail on receipt of cleared funds, (this may take up to 14 working days from receipt). 10. Rights to Cancel and Refunds: 10.1 Courses purchased cannot be cancelled or refunded. Substitutions are acceptable as per 5.2. 11. Termination of Service:11.1 Stuart Hunt & Associates Ltd. reserves the right to restrict, suspend or terminate your access to all or any part of the Service at any time if, in its sole discretion, you are not in compliance with these Terms & Conditions and without any obligation to refund any portion of fees paid. 11.2 Stuart Hunt & Associates Ltd. may change, suspend or discontinue all or any Service feature, database, or content, without prior notice or liability. 12. Service and System Availability: Stuart Hunt & Associates Ltd. uses reasonable efforts to maximize system availability. Should technical difficulties occur with the Service, Stuart Hunt & Associates Ltd. shall make a reasonable effort to correct the problem and is not responsible for any down time. Stuart Hunt & Associates Ltd. is not responsible for any technical difficulties resulting from the World Wide Web, internet access, computer hardware or software. 13. Disclaimer of Warrantees; Limitation of Liability: 13.1 Stuart Hunt & Associates Ltd. warrants to the Client that the Services will be provided by exercising the same degree of skill, care and diligence that would be exercised by any professional service providers in similar circumstances. 13.2 Stuart Hunt & Associates Ltd. will not be liable for any losses or expenses, including consequential, arising from any such alternations or amendments to the Service content and schedule including cancellation. 13.3 Stuart Hunt & Associates Ltd. shall have no liability to the Client for any failure to deliver the Service or any delay in doing so that is caused by an event or circumstance beyond Stuart Hunt & Associates Ltd. reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, travel disruption, or accident.